Sometimes patients find the notion of a 'goal' daunting. They stammer, get tangential, and don't point you to their values. For those times, you need an alternative.
When you hear patients say "I'm a fighter", you might want to shake your head *no*. But you can do much better.
When you're busy at work, how do you add a new skill? Hint: it rhymes with 'bigger'.
You can't use the same exact skills to communicate with a patient that you use with a colleague. (Hint: don't say 'You're not a failure.')
Today our blog welcomes a special guest! Check out why Taylene wants her clinicians to ask “What’s important to you?” Then tell us your favorite tip for eliciting values @vitaltalk.
Communication can be a little slippery to explain--and we've all described it, unhelpfully, as 'just what I do." Caroline Hurd MD (a terrific physician, educator, and VitalTalk Associate) explains why learning to see individual skills is so powerful.